Long-Term Rental Registration and Licensing

Accept registrations, collect fees, schedule inspections, automate communications, and identify non-compliant landlords.

Identify Rental Properties

Using constantly up-to-date data from city and county systems, Tolemi will identify every rental property including those recently converted from owner-occupied to rentals. City staff can prioritize outreach, identify the worst offenders, and increase registrations.

Accept Registrations & Collect Fees

Property owners can register their properties and pay online through Tolemi's easy-to-use web registration platform. The system will collect the required information, confirm contact details, calculate the amount owed, accept credit card payments, schedule inspections, pass & fail licenses, manage communications, and generate the required documentation.

Simplify the Process for Landlords

Landlords can quickly register their entire portfolio of properties using the Tolemi Owner Linking tool, manage all tasks through an easy-to-use portal, make payments online, and sign up for email alerts when properties are overdue or cited for violations.

Increase Efficiency

Flag registrations with known issues such as open code violations and delinquent taxes so that property owners know what needs to be fixed before the inspection. Automate renewal reminders and past due nudges so that staff doesn't have to. Intelligently bundle inspections close together so that inspectors aren't driving all over town.

Automated Alerting

Increase voluntary compliance by allowing property owners to sign up for automated alerting for events such as police incidents or code violations at their property.

Prioritize Inspections

Not all rental properties are created equal. Many carry a very low risk of violations while others likely have multiple issues. Using data, Tolemi can prioritize inspections or even alter the frequency of inspections so that the worst properties are seen the most while well maintained units are able to self-inspect most years.

Tenant Transparency

Tenants often don't know much about the property or landlord before they sign a years-long lease. The Tolemi platform can highlight helpful information such as code violation history, tax status, and lack of a valid rental license. Increased tenant visibility into potential problems incentivizes landlords to maintain safe housing or risk a decrease in demand for their units.

Case Studies

Tolemi’s integration streamlines communication and breaks down information silos. This more connected workflow enables Buffalo to operate their Clean Sweep Initiative efforts using data, enabling more time spent on helping citizens that need it most.

Leaders in Brockton and Lawrence recognize that these problem properties contribute to blight, attract crime, create unsafe housing conditions, and drain municipal resources. In response, each city established a cross-departmental team to tackle the worst offenders.

This 40,000-person city introduced a Rental Property Licensing Program in 2003 “to promote safety, health, and habitability in rental housing. They partnered with Tolemi to create a systematic way to flag non-compliant properties—without burdening staff with hours of research resulting in greater compliance with less staff hours than before.